Interim & Fractional CMO · for start-ups and scale-ups · Berlin · remote
Get in touch

I find your marketing formula, engineer it with your team and stay until it works.

Maybe you’re two years away from a full-time CMO. Maybe yours has just left. Or you have one who needs someone to build with.

Interim & Fractional CMO
20+ years30+ companies
business modelBIreporting
operating manualsOKRsprocesses
hiringleadingplaybookssounding board
brand systemsassetspositioningstorytelling
systems
on
people
on
01Who this is for

Your marketing needs to deliver results. It isn’t built for that yet.

I build it alongside you and your team, or I lead it for a while. Then I hand it over.

who
Founder or CEO, usually

The person accountable for revenue.

stage
Start-up, scale-up or something that feels like one

A state, not a size: marketing that has to be built, fixed or scaled.

team
A team that builds and runs things

Already there, or we hire them together. I lead and build with a team, not instead of one.

sound familiar?
01 / 05situation

Your team can build. What it builds doesn’t add up to a strategy.

the number that matters The number the team builds for

A media group’s incubator: several ventures, each with its own team. I built the central marketing team they all worked with.

02 / 05situation

Random acts of marketing. Busy every week, and the number doesn’t move.

the number that matters New customers from marketing, per month

Three years, and not one new customer from marketing. Then a lead-gen system and a sales hire who runs it.

03 / 05situation

One channel brings in nearly every customer. Nothing else you’ve tried has worked.

the number that matters Marketing cost as a share of revenue

Meta was the only channel. We moved the money to search, where people were already looking, and marketing cost fell from 100% to 50% of revenue in six months.

04 / 05situation

Customers don’t get what you sell until someone explains it.

the number that matters Customers who buy without a sales call

B2B software that only sold through sales calls. We built self-service alongside sales, and daily new revenue almost doubled.

05 / 05situation

Your CMO has just left, or you’re about to hire one and don’t know what for.

the number that matters The number the next CMO will be measured on

Interim CMO for a launch across Europe. Then I handed over to the full-time CMO.

If one of these is yours, that’s where I start.Get in touch ↓
02What you get

Where you are, where good is and the one move that closes most of the gap.

your marketyour productthe people it’s for→the number that matters→where it’s stuck

After more than thirty companies, I know what good looks like. So I can put a number on how far off you are.

the auditnowmonth 03month 01month 02runningsample data
Time to first order
nowmonth 03month 01month 0241 d27 d36 d32 dgood14 d
goodfar off
dnow
dddmonth 03month 01month 02

Every order waits for a sales call.

Monthly revenue growth
nowmonth 03month 01month 026%18%10%14%good35%
goodfar off
%now
%%%month 03month 01month 02

There’s no way to buy without talking to sales.

CAC payback
nowmonth 03month 01month 0219 mo15 mo18 mo16 mogood9 mo
goodfar off
monow
momomomonth 03month 01month 02

Sales time goes into deals a checkout could close.

the one move
goodfar off
now
month 03month 01month 02

One cause behind all three. Self-serve checkout alongside “talk to sales”. Who runs it: a growth lead, hired by month two.

month 03on
month 03on
month 03on
03How it runs

One format: a monthly retainer. Three shapes, five steps. The problem decides the shape.

Every month, the retainer spells out what you get: results and the work behind them.

No minimum term, one month’s notice, longer if you want it. I stay as long as I add value, not a day longer.

01
Advisory & sounding board

The small version. Your team builds and runs it, and I’m your sounding board.

02
Fractional

I build it alongside you and your team, month by month, and we share the responsibility.

03
Interim

I lead marketing, help you find the person who’ll take over and work alongside them for the first stretch before I hand over.

five steps
the engagementstoppedrunningsample data
months
find, month 00build, months 01 to 03scale, months 04 to 06optimise, months 07 to 09hand over, months 10 to 12
Numbers
Foundation
Operational­isation
Cadence and scaling
Tests and data insights

Find

The number and where it’s stuck. Within weeks.

runs it: me

Build

The system around it, with your team.

runs it: me, with your team

Scale

A growth lead on it, hired with you.

runs it: me → growth lead

Optimise

Whatever the numbers point to next.

runs it: growth lead

Hand over

It ends when you say: we’ve got it from here.

runs it: you and your team

not every engagement needs all five.

“Works” means the system runs and your team runs it.

What you keep is the method. Your team knows the next move.

04Cases

Same method. Very different companies.

What was stuck, what we changed and what the numbers did next.

highlights
01
Software (SaaS)
02
E-commerce
03
Fintech & insurance
04
Media & social networks

A selection from more than thirty companies.
Later acquired: studiVZ by Holtzbrinck, brands4friends by eBay, adspert by Mirakl, friendsurance by Cover Genius.

find
tylko
Interim CMO · furniture · 2016 to 2018 · Warsaw
30×monthly revenue, in just over a year
EUlaunched

A shelf you design yourself, at a high price, bought after months of thinking it over. Every visitor was sent to the configurator, sales were hard to trace, and management didn’t dare to spend. We got the numbers in place first and judged campaigns by early signals, since the purchase came long after the click. Every three months, one campaign closed the leads we had gathered. Then the move that opened every channel: our most popular designs as ready-made products, in shopping feeds and search, across Europe.

build
brands4friends
Marketing manager · e-commerce · 2007 to 2010
3.5Mmembers when it was sold in 2010
1stmarketing hire

At studiVZ I looked after big advertisers: Apple, Universal Music, Die Zeit and brands4friends. brands4friends liked the work enough to hire me as their first marketer. I made brand a growth lever: one voice, our own themes like the Fashion Angels, community on several platforms, every parcel insert, and our big partnerships with studiVZ and wer-kennt-wen. I started marketing to existing customers, brought in an outside data agency to analyse our customer data, pushed for BI and hired the first BI analyst. When eBay bought the company in 2010, it had 3.5 million members in Germany.

scale
studiVZ
Head of community support · social network · 2006 to 2007
100,000sign-ups a day, for weeks
3people

I joined before the tipping point, when campus captains still brought students in. Then photo tagging: an email told you that you’d been tagged in a photo, and to see it you had to join. For weeks, 100,000 people a day tried, and sign-up broke under them. Three of us kept it running with automation, then went on to run community campaigns and some of the first social media campaigns in Germany. Along the way we helped launch schülerVZ. That’s where I learned scale and system building.

/findbuildscale
without names
build
B2B software
~2×
daily new revenue

B2B software that only sold through sales calls. We built self-service alongside sales. Daily new revenue almost doubled.

optimise
Online brand
100% → 50%
marketing cost as a share of revenue, in six months

A brand that only advertised on Meta. We moved the money to search, where people were already looking. Marketing cost fell from 100% to 50% of revenue in six months.

build
Furniture shop
50%+
revenue growth in the first year

An online furniture shop where everything was broken. We fixed the basics. Revenue grew more than 50% in the first year.

scale
Overstock retail
<1%
marketing cost as a share of revenue

Overstock retail on a 3 to 6% margin. Marketing had to cost less than 1% of revenue, stock had to sell within 30 days, and the team was small. We automated early.

skill set
findbuildscaleoptimisehand oversample data
Business model, BI, reporting, goals and business planning with the CEO
Brand systems and assets, positioning, storytelling
Hiring, leading, OKRs, meetings, processes
Creativity, testing, insights
Operating manuals, playbooks, sounding board
05Get in touch

It starts with an audit, on me. The retainer begins when we put the plan into action.

I look at your market, your product, the people it’s for and your numbers. What comes back is the big picture and an action plan, and the action plan is my proposal. What I need: access to the numbers and a conversation with you and your team.

what comes backthe audit
big picture
Where you stand and where good is, in numbers
The number that matters and where it’s stuck
action plan
The moves in order of impact: stop, fix, then build
Who runs each move, what goes live and how we measure it

book 30 minutes
30 mindaytimeyoubookedsample data
tuenov
:

your time zone Europe/Berlin · GMT+1

Add your name and email

06Stefan Lenhof
Stefan Lenhof

Twenty years ago I left university to join a German social network that was giving Facebook a run for its money. Since then I’ve worked with more than thirty start-ups and scale-ups.

lenhof works is one person, by design. No agency behind it. When an engagement needs more hands, I hire them with you.

These days I also coach founders and freelancers who are working out what comes next. revolutioncoaching.de

20years in the room
30+companies
15years independent
career
studiVZ
brands4friendsfirst marketing hire
incubators
Found Fair VenturesBerlin
Startup Partners AfricaLagos
lenhof works · interim & fractional CMOsince 2011
first marketing hire
since 2011
Ringiermarketing, go-to-market
DuMont Digitalmarketing lead
tylkointerim CMO
Getstepsinterim CMO
Flowablestrategic advisor, AI governance software
Minervafractional CMO
Scalivofractional go-to-market